Yough Pioneer Tours

Special Terms and Conditions on the Eastern Greenland Arctic Cruise Tour

Due to the nature of our collaboration with our partner, Oceanwide Expeditions, the terms and conditions of this tour must be adapted to match those of our partner. Please note that these terms and conditions take precedence over our regular terms and conditions on the tour marketed by YPT Group Ltd (Trading as Young Pioneer Tours)

 

  1. Payment

 

1.1 On the effecting of the travel contract, the contracting party must pay an advance of 20 % of the total price to YOUNG PIONEER TOURS, unless otherwise stated in the travel confirmation. The remainder of the price must have been received 60 days before departure date by YOUNG PIONEER TOURS. If the travel contract has been agreed within 60 days of departure, the full price must be paid immediately. Other (deviating) payment policies may be applicable; these are valid only if confirmed by YOUNG PIONEER TOURS in writing (in e.g. the original offer made, travel confirmation, (block charter) agreements/contracts or in additional (separate) written confirmations) and these payment policies shall prevail over those of the here above mentioned standard payment policy.

1.2 After full payment has been received, the travel documents will be sent to the contracting party.

1.3 If the contracting party fails to fulfil the payment obligations, YOUNG PIONEER TOURS will send him/her a written reminder and he/she has the possibility to make immediate payment. If the payment is still not made, the contracting party is liable to pay interest on the sum due of 1% for each month or part of a month of default. Furthermore he/she is liable to pay compensation of extra-legal collection costs equal to 15% of the sum claimed, with a minimum of 50 EURO. If the contracting party fails to comply with his/her payment obligations, YOUNG PIONEER TOURS reserves the right to cancel the contract on the day of default, with no further obligations. YOUNG PIONEER TOURS is (however) entitled to charge the cancellation costs incurred (in line with paragraph 6 or as agreed otherwise in the travel confirmation).

1.4 If the payment is then made, but YOUNG PIONEER TOURS cannot send the travel documents on time (before the start of the journey) to the contracting party, any additional dispatch costs will be charged to the contracting party. YOUNG PIONEER TOURS may not be held responsible for any travel documents not arriving on time or any (further) events that may cause postponements / cancellations, resulting from late payments.

  1. Changes in travel elements / price changes

2.1 Changes in the travel offer, agreed in the travel confirmation / invoice (which occur before the start of the journey) are permitted only if they do not substantially alter the nature of the trip. This includes, among other things, changes made by the airline, changes in flight departure times, changes referring to hotel overnight stays before or after the main journey, minor changes in the travel programme or excursion offer. Such changes may not be used by the contracting party as a reason for cancelling the travel contract or to put forward a claim of any kind to YOUNG PIONEER TOURS.

2.2 The agreed price is based on the prices, exchange rates, duties and taxes as known to YOUNG PIONEER TOURS at the time the publication went to press and at the time of the travel confirmation. YOUNG PIONEER TOURS reserves the right to raise the agreed price (on the grounds of, among other things, unforeseeable increases of e.g. exchange rates, sudden increased prices of accommodation providers, airlines, duties, taxes, harbour dues and fuel prices). In the case that a price alteration is considered necessary by YOUNG PIONEER TOURS, YOUNG PIONEER TOURS is obliged to inform the contracting party in writing of this at the very latest 60 days before the day of departure. Price increases made within 60 days of the start of the journey are not permitted. In the case of a price increase of more than 5 % of the total price of the trip, the contracting party is entitled to cancel the trip without incurring any costs.

  1. Cancellation of the trip by YOUNG PIONEER TOURS

3.1 Not withstanding to what is mentioned elsewhere, YOUNG PIONEER TOURS reserves the right to cancel any trip prior to or during the departure for compelling reasons, in which case the payment in advance (indicated in the invoice / travel confirmation) will be paid  back to the contracting party and YOUNG PIONEER TOURS does not accept any claims, that may be related to such a cancellation, such as but not limited to loss of joy (of holiday), consequential and/or indirect (commercial) damages, loss of earnings and or profit, loss of market, loss of business, loss of customers, loss of opportunities, commercial losses or damages, loss of or damage to commercial image and or reputation. YOUNG PIONEER TOURS is furthermore not liable for and does not accept any claims for any costs made by the contracting party, such as but not limited to other travel elements such as but not limited to flights, hotels, connecting programmes, (travel)insurance’s etc.

3.2 Not withstanding to what is mentioned elsewhere, YOUNG PIONEER TOURS has the right to cancel the scheduled trip up to 30 days before departure, if the minimum number of participants has not been achieved. Any payment already achieved from the contracting party will be paid back by YOUNG PIONEER TOURS if the contracting party is not in agreement with an alternative trip offered by YOUNG PIONEER TOURS.

3.3 Not withstanding to what is mentioned elsewhere, YOUNG PIONEER TOURS has the right in the case of force majeure (such as but not limited to war, uprising, natural disasters, abnormal / exceptional weather and ice conditions, legal stipulations of the local/regional authorities and other events and situations that are beyond the control of YOUNG PIONEER TOURS) to cancel the trip. YOUNG PIONEER TOURS may not be held liable for force majeure. If situations of force majeure occur before departure date and YOUNG PIONEER TOURS should cancel the trip, payments made in advance will be paid back to the contracting party. If situations of force majeure occur during the trip, YOUNG PIONEER TOURS will try to offer an alternative programme. If this is not possible, either YOUNG PIONEER TOURS or the contracting party is entitled to cancel the trip. In such a case, YOUNG PIONEER TOURS may not be held financially liable. YOUNG PIONEER TOURS is obliged to assist the contracting party – in the case of a (travel) organisation: the client(s) of the (tour) organiser – in obtaining a return trip/flight. The contracting party him/herself is responsible for the costs of this.

  1. Cancellation of the trip by the contracting party

4.1 The contracting party may cancel the travel contract (exclusively in writing) at any time before the beginning of the trip. In the case of cancellation by the contracting party, YOUNG PIONEER TOURS is entitled to charge the following cancellation fees to the contracting party:

– up to and including 90 days prior to departure: 20 % of the total price;

– from 89 days up to and including 60 days prior to departure: 50 % of the total price;

– from 59 days up to and including the day of departure: 100 % of the total price .

4.2 Other (deviating) cancellation policies / fees (for example in the case of group charters, block charters or whole boat charters) may be applicable; these are valid only if confirmed by YOUNG PIONEER TOURS in writing (in e.g. the original offer made, travel confirmation, (block) charter agreements or in communication sent later) and these cancellation policies shall prevail over those of the cancellation policy / fees as mentioned in paragraph 6.1.

4.3 In the case of flight and hotel reservations, a 100 % cancellation fee will apply for those involved costs unless this is a non-refundable ticket / hotel accommodation; in that case the terms and conditions of the related airline company / hotel will apply.

4.4 If the contracting party after booking wishes to introduce changes into the booked trip, this is considered a cancellation and the cancellation costs stated in par. 6.1 and 6.2 apply. In case of minor changes, YOUNG PIONEER TOURS is entitled to charge reservation costs of at least 50 EURO per alteration.

6.5 YOUNG PIONEER TOURS STRONGLY RECOMMENDS the contracting party in the case of a (travel) organisation: the client(s) of the (travel) organiser to take out a cancellation insurance to cover the costs of any cancellation of the trip

 

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